Contact
Support for Morkerr scraper products and licensing questions.
Email
support@morkerr.com
Include your Paddle receipt email when asking about a lost license key or refund. For scraper issues, tell us the product and describe what the target website is doing.
Common topics
- Troubleshooting any scraper issue — including when a website changes or blocks scraping (support is included with every purchase)
- Lost Pro license key (send purchase email)
- Extension not scraping / permissions
- 100 record limit (Lite) vs Pro activation
- Refund requests — considered only after troubleshooting, for genuine unresolved defects or duplicate/accidental orders, within 14 days (see Policies)